At Serai Tiger we stress the importance of privacy and are committed to earning the trust of our guests by adopting high standards for the protection of personal information. The information we collect is used to process reservations, process orders and to provide a more personalized user experience. is the sole owner of the information collected on www.seraitiger.com
Our policy outlines the type of personal information we collect and receive, the circumstances in which we collect or receive personal information, the policies and procedures we have established outlining its use and storage, and for sharing certain types of personal information in certain limited circumstances, the procedures you should follow if you have any questions or requests in respect of your personal information or our policies and procedures and the person to whom such questions or requests should be directed, and the means by which to communicate with that person.
What information do we collect and how do we use it?
When you request a quote or subscribe to receive promotional e–mails and newsletters, we may need to collect specific information about you to process your requests.
We request information from the user on our booking engines and newsletter subscription form. Contact information (such as name, email, and mailing address), personal information (such as date of birth, gender) and financial information (such as credit card number, expiration date) to process the order, fulfil legal requirements and billing purposes. If we have trouble processing an order, the information is used to contact the user. We may use the information we collect to notify you of important product updates, special offers and promotions we think you may find valuable and to make our marketing efforts more personalized for you. If you do not wish to continue to receive e–mails from us, you can easily op–out via one of the mechanism we provide.
This site may contain links to 3rd party websites. We do not share any of your information with the linked website. We are not responsible for the privacy practices of such websites.
Opting out:
If you no longer wish to receive our e–mails, we provide an "Unsubscribe" link at the bottom of every email sent to you. That link will send you to a landing page where an un-subscription confirmation is presented. Upon confirmation, your e–mail address will be completely removed from our database and you will no longer receive future communications from us.
Will we share the information we collect with other companies?
We do not share, sell or trade your personal information with others.
By Visiting Our Website:
We use "cookies" on our websites. Cookies are pieces of information that an Internet site transfers to your hard drive for record-keeping purposes. The use of cookies is an industry standard -- you'll find them almost everywhere on the Internet. Serai Tigers uses cookies to recognize visitors when they return to our sites. Once we know it's you, we can customize your online visit.
We may also evaluate our content and services and tailor our website, for visitors, based on other information we collect, such as IP addresses, which are numbers assigned to your computer whenever you use the Internet, pixel tags (or clear gifs), and the type of Internet browser or operating system you are using. This information is collected in the aggregate, but we may tie it to your personal information through cookie use as described above.
We use Google Analytics to measure how visitors interact with content on our websites. We also use Facebook Custom Audiences to ask Facebook to show you ads that are customized based on your interaction with our websites or our Facebook applications and to measure how you interact with those ads. All of these services use cookies and similar technologies, such as web beacons, tags and embedded scripts, to record information about your interaction with our websites. Additional information on how these services use such technologies can be found on Google’s website and Facebook’s website. The Google Analytics security and privacy principles summarize how Google protects information collected through Google Analytics. Facebook’s Data Use Policy describes how Facebook protects information collected through Facebook Custom Audiences.
If you do not wish to have data relating to your visits to our websites collected through Google Analytics, you may opt-out by installing the Google Analytics opt-out browser add-on. You may opt-out of Facebook Custom Audiences by visiting Facebook’s opt-out page.
Why We Collect Personal Information?
1. To establish and maintain a responsible commercial relationship with you and to provide ongoing service.
2. To understand your needs and preferences. We maintain a record of the products and services you receive from us and we may ask for additional information so that we can serve you better. For example, we may record your preference for type of room.
3. To develop, enhance, market or provide products and services. For example, we look at our guests' use of our services so that we can better understand how to improve our services.
4. To manage and develop our business and operations. For example we analyze guest patterns of usage of our resorts and services to help us manage them efficiently and plan for future growth.
5. To meet legal and regulatory requirements.
If you have questions or concerns about our privacy practices or wish to make a request in respect of your personal information please contact us at tigers@seraitiger.com or if you prefer by writing us at:
CORPORATE OFFICE:
Resort:
Anaya Naik,Rashu Naik,Priti Naik,Bharat Naik,Kunan Naik
Brian and Linda Matthews
